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Topspin Casino Terms & Conditions
1. General terms and eligibility
These Terms & Conditions apply to your access to and use of the Topspin Casino website, account services, games, promotions, payment facilities and related features. They form an agreement between you and the operator of the website. If you do not agree with any part of these terms, you should not use the website or its services.
You must be legally permitted to gamble online in the place where you are located. You are responsible for checking and following all laws that apply to you. The website is intended for adults only. You must not use the services if you are under the applicable legal gambling age, if online gambling is not permitted where you are located, or if you are otherwise prohibited from gambling.
You must provide accurate, current and complete information when registering an account. Information may need to be updated if it changes. You may be asked to verify your identity, age, location, payment method or source of funds before, during or after account use. Verification requirements are applied to support security, legal obligations and the proper operation of the services.
- You must use only one personal account unless the website expressly allows otherwise.
- You must keep your username, password and other account details confidential.
- You must not allow another person to use your account or use another person's account.
- You must notify the website promptly if you suspect unauthorised access or unusual activity.
- You must not register or play on behalf of another person.
Topspin Casino may refuse an application, restrict access or close an account where permitted by applicable law and these terms. This may occur where information cannot be verified, account security is a concern, responsible gambling controls apply, or activity appears to breach these terms or other applicable requirements.
2. Accounts, funds and wagering
You are responsible for reviewing the details of each game, wager or transaction before confirming it. Once a wager has been accepted, it may not be cancelled except where the relevant game rules, technical circumstances or applicable requirements allow cancellation or adjustment. Game-specific rules may apply in addition to these general terms and should be read before playing.
You may deposit funds only using a payment method that belongs to you or that you are authorised to use. Deposits must not be made for unlawful purposes, to hide the source of funds, or to assist another person with gambling. Available payment methods, processing conditions and transaction requirements may change from time to time.
You should only deposit money that you can afford to lose. Gambling carries a risk of financial loss, and no outcome is guaranteed. Account balances are not a savings product and should not be treated as a source of income. You remain responsible for monitoring your balance, deposits, wagers and spending.
Withdrawals may be subject to identity checks, payment verification, fraud prevention reviews and other lawful controls. Funds may be returned using an appropriate verified payment method. The website may require additional information before processing a withdrawal where this is reasonably necessary. You should review any transaction information displayed on the website before submitting a request.
If a payment is reversed, disputed, rejected or made without authority, you remain responsible for any resulting amount owed, subject to applicable law. The website may suspend relevant activity while a payment or account review is completed. Errors in balances, transactions or game results should be reported promptly so they can be investigated.
Game results and technical issues
Games are intended to operate according to their displayed rules and technical settings. If a material technical error affects a game, wager or result, the website may take reasonable steps to correct the error, including voiding an affected wager where appropriate. If a game is interrupted, the outcome may be determined using the available game record and applicable game rules.
You must not use software, devices, scripts or other methods designed to interfere with the website, manipulate outcomes, gain an unfair advantage or bypass security controls. Suspected fraud, collusion, cheating, money laundering, bonus abuse or other prohibited conduct may lead to restrictions, investigation and action permitted by law.
3. Promotions, website use and intellectual property
Promotions, rewards, competitions and other offers may be subject to separate promotional terms. Those terms will explain eligibility, qualifying activity, expiry conditions, wagering or use requirements, restrictions and any applicable limits. Promotional terms should be read before an offer is accepted. Where a promotional condition conflicts with these general terms, the relevant promotional condition may apply to that offer.
The website and its content are provided for personal, lawful use. You must not copy, reproduce, modify, distribute, frame, publish, reverse engineer or commercially exploit any part of the website without permission. Names, logos, designs, text, images, software and other materials may be protected by intellectual property rights.
- Do not use the website to distribute harmful code, spam or unlawful material.
- Do not attempt to access accounts, systems or information without authorisation.
- Do not interfere with the availability, security or performance of the website.
- Do not use automated tools to collect data or interact with services unless expressly permitted.
- Do not use the website in a way that could harm other users or the reputation of the service.
The website may include links to third-party websites, software or services. These links are provided for convenience and may be governed by separate terms and privacy practices. Topspin Casino is not responsible for third-party content or services to the extent permitted by law. You should review the relevant third-party information before using them.
4. Responsible gambling, privacy and account closure
Gambling should be an entertainment activity, not a way to make money or recover losses. Set a budget before you play, take regular breaks and avoid gambling when upset, tired or under the influence of alcohol or other substances. Never chase losses, borrow money to gamble or gamble with funds needed for everyday living.
Tools may be available to help you manage your gambling, such as deposit controls, activity reviews, time reminders, temporary breaks or self-exclusion. Availability and operation may depend on the service and applicable requirements. If gambling is no longer enjoyable or is affecting your finances, relationships or wellbeing, stop playing and seek support from an appropriate Australian gambling support service or health professional.
Personal information is handled in accordance with the applicable Privacy Policy. Information may be collected and used for account administration, identity and age checks, payments, security, customer support, responsible gambling measures, compliance and service improvement. Information may be shared with service providers or relevant parties where reasonably required for these purposes or where permitted or required by law.
You may request closure of your account by using the available account or support process. Account closure does not remove obligations that arose before closure, including obligations connected with transactions, verification or suspected unlawful activity. If you request self-exclusion or a gambling break, you must not attempt to open another account or use another person's account during that period.
Suspension and termination
Access may be suspended, limited or terminated where reasonably necessary for security, verification, responsible gambling, legal compliance, payment review, maintenance, suspected misconduct or a breach of these terms. Where appropriate, the website may contact you with further information. Any remaining balance will be handled in accordance with applicable law, these terms and the outcome of relevant checks.
5. Changes, liability and general information
These terms may be updated from time to time to reflect changes to the website, services, legal requirements, security practices or business operations. Updated terms will be made available on the website. You should review them regularly. Continued use of the services after an update may indicate acceptance of the revised terms, subject to any notice or consent requirements that apply.
The website may be unavailable or interrupted because of maintenance, technical faults, telecommunications problems, third-party services or circumstances outside reasonable control. Reasonable steps may be taken to restore services, but continuous availability cannot be guaranteed. You should keep your own records of important account and transaction information.
To the extent permitted by Australian law, the website and its services are provided without guarantees beyond those that cannot lawfully be excluded. Nothing in these terms excludes, restricts or modifies any consumer guarantee, right or remedy that cannot be excluded under applicable law. Where liability can lawfully be limited, it will be limited to the extent permitted by law.
If any part of these terms is found to be invalid or unenforceable, the remaining provisions will continue to operate to the extent permitted. A failure to enforce a provision immediately does not mean that provision has been waived. These terms, together with any incorporated policies and applicable game or promotional conditions, govern your use of the website.
For questions about these terms, account activity, verification, transactions or responsible gambling tools, use the support options made available on the Topspin Casino website. Keep your account information secure and do not send sensitive information through an unverified channel.