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Cookies Policy
1. What are cookies?
Cookies are small text files placed on your computer, mobile phone, tablet or other internet-connected device when you visit a website. They allow the website to recognise your device and remember certain information about your visit. Cookies are commonly used across the internet and can help websites work correctly, provide a better user experience and understand how visitors use their services.
Some cookies are set directly by the website you are visiting. These are sometimes called first-party cookies. Other cookies may be set by service providers that support website functionality, security, analytics, communications or other services. These are commonly called third-party cookies. The use of a cookie does not normally identify you by name. However, certain cookie information may be linked with other information that we hold about you, where permitted by applicable law.
Cookies may be session cookies or persistent cookies. Session cookies are temporary and are generally deleted when you close your browser. Persistent cookies remain on your device for a set period or until you delete them. The length of time a cookie remains available may vary depending on its purpose and the settings of the relevant service.
We may also use technologies that perform a similar function to cookies. These may include pixels, tags, web beacons, software development kits, local storage and other tracking or storage technologies. In this policy, we use the term cookies to refer to cookies and similar technologies unless we state otherwise.
2. How we use cookies
Topspin Casino may use cookies for a range of purposes connected with operating, securing and improving the website. The specific cookies used may change over time as our website, systems and service providers develop. Cookies may be used to support the following activities:
- Keeping the website available and allowing core functions to operate properly.
- Remembering information you enter or choices you make during a visit, such as language, region or display preferences.
- Supporting account access, session management and other features available to registered users.
- Helping us identify suspicious activity, protect accounts, prevent fraud and maintain the security and integrity of the website.
- Understanding how visitors navigate the website, which pages are used and whether links or features are working as intended.
- Measuring website performance, including loading times, errors and technical issues.
- Improving the design, content, usability and functionality of the website.
- Supporting communications, promotional content or advertising where this is permitted and where the relevant cookie settings allow it.
- Remembering cookie choices and other privacy preferences so that we can apply them during later visits.
- Producing aggregated or statistical information that helps us manage and improve our services.
Information collected through cookies may include your device type, browser type, operating system, approximate location, internet protocol address, referring website, pages viewed, links selected, visit times and general interaction data. We use this information in accordance with applicable privacy requirements and our Privacy Policy. We do not use cookies to bypass responsible gambling controls or to encourage gambling that is unsafe or unsuitable.
Where cookies are used in connection with marketing or advertising, they may help us understand whether content has been viewed, whether a campaign has been effective or whether a visitor has interacted with a particular message. Marketing activities remain subject to applicable laws, platform rules, consent requirements and any controls or exclusions that apply to gambling-related communications.
3. Types of cookies we may use
Strictly necessary cookies
These cookies are needed for essential website functions. They may support security, account sessions, navigation, load balancing, fraud prevention and the delivery of pages or services you request. Because the website may not operate properly without them, they generally cannot be disabled through ordinary preference tools. You may still be able to block them through your browser, but doing so may prevent some parts of the website from working.
Preference and functionality cookies
These cookies remember choices and settings so that the website can provide a more consistent experience. For example, they may remember language preferences, regional settings, accessibility choices or information about how a page is displayed. If these cookies are disabled, you may need to repeat certain selections each time you visit.
Analytics and performance cookies
These cookies help us understand how visitors use the website and how well its pages and features perform. They may provide information about visits, traffic sources, navigation patterns, popular content, errors and general engagement. We may use this information in an aggregated or otherwise protected form to make decisions about website improvements. Analytics cookies are not intended to provide information about your gambling activity beyond what is necessary for the relevant measurement or service.
Security and fraud-prevention cookies
These cookies and similar technologies may assist with detecting unusual activity, protecting accounts, checking the integrity of interactions and reducing the risk of fraud, abuse or unauthorised access. They may be used by us or by specialist providers that support website security. Blocking these technologies may affect access to some services or cause additional verification steps.
Advertising and marketing cookies
Where used, these cookies may help deliver, measure or limit relevant advertising and promotional content. They may also help us understand how visitors respond to communications. We only use these technologies where permitted and in line with applicable consent and marketing requirements. You can usually manage these cookies through the cookie preference tool or your browser settings.
4. Managing cookies and your choices
When you first visit the website, you may be shown a cookie notice or preference tool. This may allow you to accept optional cookies, reject optional cookies or select individual categories. Your choices may be stored in a preference cookie so that they can be remembered on later visits. If you clear your browser cookies, use a different browser or change devices, you may be asked to make your choices again.
You can also manage cookies through the settings in your web browser. Most browsers allow you to view stored cookies, delete existing cookies, block all cookies, block third-party cookies or receive a notification before a cookie is placed. Browser controls differ, so you should consult the help or settings information provided by your browser or device manufacturer.
- Deleting or blocking cookies may remove saved preferences and require you to sign in or repeat settings.
- Disabling strictly necessary cookies may prevent parts of the website from operating.
- Blocking analytics cookies will not normally stop you from accessing the website, but it may limit our ability to identify performance issues.
- Changing browser or device settings may affect other websites, not just this website.
- Cookie choices do not necessarily remove information that has already been collected or stored lawfully.
Some third-party services may provide their own tools for managing their cookies or similar technologies. We do not control all third-party settings, policies or practices. You should review the relevant provider's information if you want to understand or manage technologies placed by that provider.
Updates to this policy
We may update this Cookies Policy when our website, technology, service providers or legal obligations change. The updated version will be made available on this page, and the date or version information may be changed where appropriate. We encourage you to review this policy from time to time so that you remain aware of how cookies and similar technologies may be used.
Questions and privacy requests
If you have a question about this Cookies Policy, your cookie preferences or the way personal information is handled, please use the contact or privacy support method made available on the website. We may need to verify your identity before responding to certain requests. Any request will be handled in accordance with applicable Australian privacy requirements and our Privacy Policy.
By continuing to use the website after reviewing any relevant cookie notice, you acknowledge that cookies may be used as described in this policy, subject to the choices and controls available to you.